Astro Installer's Messy Work

Read the title? Yeah. This is a post dedicated to all Astro Installers who do messy works while installing Astro at their client's house.

Last Saturday Astro Installer came to our house to install a new player. It was the second time. The first time was when they installed the BYOND player. But since hubby wanted to record some series so we requested to change into the PVR. (Another reason is to avoid us fighting over the remote control. lol.)

Anyway, to change from BYOND player to PVR, they charged RM50 for the installation fee.

Installing the PVR requires them to drill another hole in our wall. I completely didn't know about that. I thought they just change the player. But my hubby was the one who incharged of this Astro thing. I guess he was okay with drilling another hole at the rent house.

So when the guy from Astro drilled the new hole, he seemed to have problem in getting the drill towards the end. It was so hard. He kept pushing it. Erh. By that time the hole already become large. Poor my wall! In my heart that time, I was wondering why he was so stupid and didn't try to see the other end of the wall.

Seeing his friend took a lot of time to drill the hole, his partner (the Assistant Installer) tried to drill as well. This time he tilted the drill a bit. He also had quite a hard time to drill it but he kept pushing it. And kept making the hole bigger! While the assistant drilling it, the installer went out to see the other end of the wall. And it already went to other side of the wall!

HOW STUPID!

An Astro Installer didn't know how to drill!

It was so terrible. I was so mad. I did mentioned to them, "how it was so messy ,this is a rent house, what should I say to the owner about this" But I didn't want to appear so mad, so I just said it once. But they definitely can see my mad face throughout the whole process.

Want some proof?

Here.

There are 3 holes. The most top hole is the hole drilled during the first time. It was the wrong hole! The middle hole is the correct hole. The last hole is the hole done by the stupid Astro Installer. Such a big hole! Mind you, our house is a new house. You can see my wall is quite dirty and there is some dislodged paint there. The Astro Installer caused it.
Sigh.

Erh

The ultimate ERH

And did they said sorry? No at all!

So what did I do?

I called their customer service and made a complaint towards the Astro Installer. I also tried to post the picture at the Astro fb but it didn't come out. Pfft.

I am completely disappointed  with Astro Installer.

Okay bye. Assalamualaikum.